Alex was put in contact with us by our current client, Trevor, who ran Right Signs as a sole trader and was selling the business to Alex. Alex who was in his early 20s, was employed at a cycling repair business, he’d never run his own business before. He had very limited experience in the industry, helping out Trevor on a few occasions.

During our initial meeting, we quickly assessed Alex's entrepreneurial spirit and determination. While he had sought advice from family and friends, he was unsure about the best course of action for his business.

We conducted multiple meetings with Alex, taking a patient approach to explain the intricacies of business setup and operation. Recognising that he was simultaneously learning sign writing techniques, we provided clear summaries of our progress and outlined the next steps.

Once we set the business up for Alex, we introduced him to additional services like payment systems and Modulr. Throughout this process, we provided ongoing guidance and support, responding promptly to his questions via phone, WhatsApp, and email.  We learnt his preferred communication, wherever possible was Whats App so we use this to communicate with him. There were a LOT of VAT questions to start with!

Towards the end of his first financial year, Alex visited our office for a comprehensive review. As we are in frequent contact we know what he would want to see report wise so prepared a customised profit forecast and discussed the implications of his financial performance, which he found very helpful.

We appreciate working with clients like Alex, who are receptive to guidance and actively implement our recommendations. By establishing a solid foundation from the outset, we avoid costly errors and streamline the business setup process. Alex's willingness to ask questions and seek clarification has been instrumental in his success. We are delighted to see him thriving in his sign writing business.