Testimonials and Case Studies
What our Clients Say
We had agreed to change our accountants to Cashtrak in January 2020. What should have been a smooth process was made far more difficult with the outbreak of COVID-19, temporary closure of our business, furloughing staff, year end payroll and tax requirements. Cashtrak handled everything we could throw at them without as much as a grumble or cross word. Needless to say that without their hard work, effort and dedication to making everything okay and simple for a demanding customer, things could have ended up being a lot worse for us had we not had them to fall back on and it was very much appreciated.
I'm very happy to recommend Carol and Cashtrak, I have worked with them since shortly after I set up my communication, coaching and training business so I would say at least 15 years.
I've always been happy with the quality of the service and personal attention that Carol gives me, and the prompt replies (same day 99% of the time and even in the early evening) and the extra mile she and her team go if needed. They have found errors and omissions I have made resulting in more cash and also helped me with more complex issues like IR35 and pointing me to useful resources.
Carol has also been personally extremely patient in helping me get to grips with Making Tax Digital as I was being a bit of a Luddite and reluctant to change - and now I'm a convert!
I trust Cashtrak to do a great job and they have never let me down, their attention to detail and personal service is really excellent and I trust them with looking after my VAT and they have access to the necessary banking details that make things run smoothly.
I've recommended them for awards which they have received, deservedly in my opinion, and I have recently transferred my accounting business to them as well as bookkeeping. So, I'm a happy customer and hope you will be too!
Karen Kimberley, The Engagement Ring - Maidenhead, Berkshire
Harbir Singh, Osteopath
Following our second year of processing and submitting Harbir Singh's self-assessment tax return to HMRC he has commented:
Thank you for all of your hard work and dedication, we will be more timely and organised next year!
We have already provided Harbir with tools to ensure the information we need from him is simple and quick to provide for us process and submit his tax return after April.
Harbir is an Osteopath and provides hands on treatment for aches and pains and is a weight loss expert http://harbirsingh.net/.
I also wanted to say, prior to your meeting with Andrea, that I think Andrea is absolutely great. Despite recent problems, she has continued to be responsive and helpful at all times. She is a great asset to Cashtrak. I would be grateful if you could pass on our thanks to Andrea for the super professional support we get from her
I would like to take this opportunity to thank you very much for all of your hard work assisting our management accounts and bookkeeping team. We really appreciate your flexibility, broad range of skills and tenacity when trying to solve any bookkeeping issues.
The icing on the cake is that we always find you to be easy going and friendly to deal with too. We are really pleased to have met you and hope that we shall continue to have a long lasting working relationship with your excellent business.
Denise Eyles, Director, The Fish Partnership, High Wycombe
I have worked with Cashtrak for the past ten years. In that time they have helped me tremendously especially in dealing with HMRC. Nothing is too much trouble. They are always at the end of the phone or very responsive with e-mails.
Andrew O Neill, Andrews Building Co, Beaconsfield
Carol has a wealth of knowledge and experience, and her team's connection with the ICB and local accounting practices has led me to take the decision to place my business with a new accounting firm where I anticipate receiving more support and guidance in future.
We have now moved to remote bookkeeping support with Cashtrak, which means Carol's team are working for us throughout the week rather than in a single weekly session. This gives us greater coverage, and a fixed retainer fee which means our bookkeeping costs are predictable and regular.
Richard Smithies, Managing Director, Design Matters Limited, High Wycombe
Cashtrak handle all our bookkeeping and VAT submissions. Carol is very responsive and we know our finances are in good hands.
Justin Cross, Brandon Cross Technologies High Wycombe
Cashtrak, and in particular Carol, who does our bookkeeping, is the first Company and person that really understands the requirements of small businesses and has the knowledge and qualified contacts to advise and keep all out accounts accurately
Andrew Guilbert, Isagi, Chesham,
We here at Wanda Productions took Carol Webb (Cashtrak) on just over a year now as Bookkeeper at our production company. Throughout this year Carol has worked tirelessly to help us get on top of our accounts as our previous bookkeeper left it in a shambles. She has brought in several new systems, which have reduced our workload and streamlined our cash flow/accountancy process. (2015)
Wanda Productions, London
We have worked with Carol Webb and her team from Cashtrak since 2014, and have very quickly developed a great working professional relationship, we enhance the relationships that they have already built up with their clients by providing tax and business advice as well as ensuring that the corporate compliance work is carried out.
Keith Butcher, KMB Accountancy, High Wycombe and Slough
I have been a client of Carol Webb for many years now and each year she helps me under take changes to our developing business with such ease. Carol's effort at helping you at every stage is remarkable, she is very informative, provides advice on business expansion, always has time to answer questions but also explains reasons to and why. I have provided many people with the Cashtrak number as I highly recommend them.
Caroline Elliott, Elliott Home Improvement, Great Missenden
Cashtrak took over a complicated, costly accounting procedure and simplified everything for us with their expertise. We have saved a vast amount of money with online, timely submissions and streamlined technology. Carol has made our bookkeeping effortless and stress free.
Jackie Thompson, Civil & Corporate Security, Amersham
Cashtrak have saved our Company money, the service is excellent, and I would highly recommend them to any company to use.
Gisele Merry, TST Security Training, High Wycombe
Carol worked with me for two years during her time at Armstrong. On a professional level, Carol was very efficient and organised and was able to adapt quickly to many and varied requests for help and information. In addition, and on a personal level, I found Carol to be pleasant, co-operative and friendly and always willing to be flexible in her approach to any task in order to achieve success".
Richard Gray, Armstrong Healthcare, High Wycombe
Carol worked with me at SealedMedia until October 2006. During 2006, we experienced a Financial Year End, an External Audit, a Due Diligence process, a Buy-Out, another Year End, another External Audit followed by an SEC and Sarbanes Oxley Audit and then a restatement of the accounts for the new owners. During this period, Carol remained the consummate professional. Carol's detailed knowledge of the SealedMedia Financial Accounting and her experience of the SAGE Software meant that all these events passed efficiently without incident. A major triumph.
Carol was also extremely effective when dealing with all aspects of the SealedMedia Financial and Management Accounting and easily adapted to all the changes required as a result of the Take-Over. Carol was exceptionally strong when working on the Financials, particularly within the Nominal Ledger, Accounts Payable, Accounts Receivable and Cash Management.
Carol is extremely hard-working and co-operative. She takes personal responsibility and is very action-orientated, ensuring that she achieves her goals and objectives as does the departments / organisation she works for.
Nicki Edwards, Tilsworth Consultancy Ltd
I worked with Carol for over 4 years. She quickly became a strong, versatile and efficient member of our team. She adapted to our ways of working, but also challenged the status quo when things could be improved. She made suggestions and offered solutions to improve our internal processes, and then helped execute these processes effectively. These suggestions included using simple but effective IT based solutions for a variety of financial and business data management areas.
Martin White, VP of Client Services Worldwide – SealedMedia Ltd